March 23rd, 2020
Dear Valued Customers,
During this unprecedented time, we wanted to let you know that Prodigy Robotics & Automation Inc. has taken the appropriate measures to protect our employees while continuing to meet your ongoing needs.
Our goal right now is to continue business as usual while keeping our employees healthy. We have enacted precautionary measures at our offices and site visits to help keep our employees and families safe. Half of our team is working remotely, and half are on-site.
If you require onsite support, at this point we will require a written confirmation that no COVID-19 positive cases have been reported in your facility, or if any current employees have experienced symptoms, or have travel history and have not self-isolated for mandated 14 day period, we will not enter your facility at this time.
In addition, the recommended 2m (6ft distancing) is mandatory if any employees enter your facility.
If you do have to visit our office for any reason – including pick-up – please call before you arrive. This will minimize any health risks to you, your staff and our team members.
Our team continues to be ready to provide uninterrupted service to meet your product and technical support needs. Do not hesitate to contact us!
Moving forward, we will communicate any changes to our operations via email and on our website.
We value your business and want to maintain transparency in this stressful time. We also hope you, your colleagues and family stay safe and healthy in the months ahead. If you have any questions, please contact us.